Disney’s Approach to Service Excellence

Be our Guest – A Look at Disney’s Approach to Service Excellence. Workshop by Kerry Deschamps.

What’s the happiest place in the earth? I know what you are thinking Toastmasters! Right! Sweet! Well the saying has been earned and totally belongs to Disneyland! Let’s open the doors to the magic castle and enter this organization to notice how they create exceptional guest experiences. From our learnings, lets see if we can relate and apply them to our Toastmasters clubs. Your are sure to leave this workshop with treasures that will make a difference in your service and relationships to others.